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Help Keep Our Platform Safe

Report Abuse

Help us maintain a safe and secure environment. If you've encountered any issues or violations of our terms, we're here to help.

Critical Security Issue?

For urgent security vulnerabilities or active incidents, contact our security team directly

[email protected]

We'll respond within 1 hour

What can you report?

Select the category that best describes the issue

Spam & Abuse

Unsolicited bulk email, messages, or abusive behavior

Security Issues

Hacking attempts, vulnerabilities, or unauthorized access

Phishing

Fraudulent attempts to obtain sensitive information

Malware Distribution

Malicious software, viruses, or infected content

DDoS Attacks

Distributed denial of service or network attacks

Copyright Violation

Unauthorized use of copyrighted material or content

Submit an Abuse Report

Please provide as much detail as possible to help us investigate your report

We'll use this to contact you

For updates on your report

IP address, domain, URL, or email address

The more detail you provide, the faster we can investigate

Screenshots, logs, email headers, or other evidence (max 10MB per file)

All reports are confidential. We take abuse seriously and will investigate all reports promptly. You'll receive a confirmation email with a ticket number for tracking.

What Happens Next?

Our abuse handling process

1

Immediate Acknowledgment

You'll receive an automated confirmation email with a unique ticket number within minutes. This ticket number allows you to track your report's progress.

2

Initial Review

Our security team reviews your report within 2 hours during business hours (24/7 for critical issues). We assess the severity and gather additional information if needed.

3

Investigation & Action

We thoroughly investigate the issue and take appropriate action, which may include warning the customer, suspending services, or involving law enforcement for serious violations.

4

Resolution & Follow-up

Once resolved, we'll notify you of the outcome. We may contact you for additional information or to confirm the issue has been addressed. Your privacy is always protected.

Other Ways to Contact Us

Choose the best method for your situation

General Abuse Reports

For non-urgent abuse reports

[email protected]

Support Team

For account or technical support

Contact Support